EdiginInteract Analyze Optimize

Interaction analysis and
performance optimization

Solutions

Edigin's Enterprise Solution consists of a fully integrated suite of products from simple call recording to capturing and analyzing the entire customer interaction.

Hosted

The Edigin hosted platform is our SVRX enterprise solution implemented in a cloud strategy delivering SaaS (Software as a Service) to the end user in a secure, redundant and economical package that includes call recording, contact management, reporting, agent evaluation and more.

Edigin hosted plans are perfect for small to medium sized businesses that don't want to invest in an IT infrastructure every 3-5 years or pay a staff to maintain it.

The Edigin hosted platform offers multi-tenant support for carriers that need to expand their offering beyond basic call recording.