Every customer has specific recording needs. Whether you require full time recording for liability purposes or selective recording for quality purposes, Edigin offers a diverse suite of recording interfaces and options to support your digital, analog, or VoIP environment. The SVRX solution is available configured for on premise or hosted recording.
You can find more information at our products page.
One of the keys to customer satisfaction, employee training and retention, and increased agent productivity is a good quality monitoring system. Edigin's quality monitoring solutions provide customizable agent evaluation and a comprehensive reporting package that allows you to easily track agent performance. More ...
Edigin offers a variety of single phone recording solutions. These options include both on premise and hosted solutions for analog, digital or VoIP phones. More ...
The Edigin sales team is ready to answer any questions you may have about our products.